Overview:

At KAKEVPN, we are deeply committed to transparency, openness, and safeguarding your privacy. This Privacy Policy (“Policy”) aims to elucidate how we collect, utilize, and protect your personal information while striving to deliver top-tier VPN services and maintain the highest standards of privacy.

Personal Information We Collect:

As part of our commitment to minimal data collection, we gather only essential personal information necessary for activating your account and facilitating our service. This includes:

– Email address: To manage your account, communicate important updates, and provide customer support.
– Payment data: We collect payment information to process transactions securely through our trusted third-party payment processors.
– State or territory and zip code: For tax compliance purposes and fraud prevention.

Non-Personal Data:

We also collect non-personal data to optimize our service and enhance user experience. This data includes:

– Anonymized usage metrics: Such as server uptime, global user count, and bandwidth capacity, which help us improve our product.
– Anonymized connection events: Including protocol usage, device identifiers, and debugging information, which aid in troubleshooting and maintaining service quality.

Uses of Personal Data:

We use personal data exclusively for operational purposes, including:

– Account management and communication with users.
– Processing payments securely and managing subscriptions.
– Providing responsive customer support and assistance.
– Analyzing user trends and preferences to enhance our services continually.

Disclosure of Personal Data:

Protecting your privacy is paramount to us, and we do not share, sell, rent, or trade your personal data with third parties except under specific circumstances, such as:

– Third-party service providers: For processing payments and delivering customer support.
– Our group of companies: For internal administrative purposes.
– Legal requirements: We may disclose personal data if required by law or legal processes.

Law Enforcement Requests:

While we comply with valid subpoena requests from law enforcement, we do not store user logs, browsing history, or connection data, ensuring we have no user data to provide in response to such requests.

Data Retention:

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal obligations. Users have the right to request access, rectification, or erasure of their personal data.

California Consumer Privacy Act (CCPA) Statement:

As required by the California Consumer Privacy Act (CCPA), California residents have the right to request information about personal data we have collected about them. To make such a request, please contact us at privacy@kakevpn.com.

Children’s Online Privacy Protection Act (COPPA) Disclosure:

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from them.

Rights of the Data Subject:

Users have rights to access, rectify, erase, restrict processing, object to processing, data portability, complain to a supervisory authority, and withdraw consent. Requests can be made to privacy@kakevpn.com.

Maintaining the Security of Your Private Information:

We maintain stringent data privacy measures, including encryption of personal data and restricted access to authorized personnel. Personal data is primarily stored in the United States, and we obtain consent before transferring data internationally.

Changes to this Privacy Policy:

We reserve the right to update this Privacy Policy as needed, with any material changes being communicated to users. Your continued use of our services signifies acceptance of any amendments to this Policy.

**Contact Information:**

For further inquiries or information regarding this Privacy Policy, please contact:

KAKEVPN INC.
Attn: Data Protection Officer
privacy@kakevpn.com

Conclusion:

At KAKEVPN, your privacy is our top priority. We are committed to transparency, security, and continuous improvement to ensure your online privacy remains protected.

Last revised: February 13, 2024

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